ZT
Zenolia T
1 reviews | Active since Jul 2017
08 Aug 2017, 09:26
Really Frustrated
<p>Good day </p> <p> </p> <p>I am seriously disappointed in the service I have been receiving. I sent several emails advising you of the one account that is not being paid, which is Getbucks. Getbucks keeps sending me threatening emails and sms's, everything I raise this concern with your office, I am asked to send a copy of my id and payslip which I have done but never received feedback.</p> <p> </p> <p>Please resolve this issue; it is getting out of hand!!</p> <p>Please correspond via email as I am currently at work.</p> <p> </p> <p> </p> <p>Regards</p> <p>Zenolia </p>
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Replies (2)
Zero Debt's replyOfficial
14 Aug 2017, 08:15Good Day,
I acknowledge receipt of your complaint for which we thank you as it is only through constructive feedback from our clients that we can identify and improve in areas that need our urgent attention.
Please be advised that an agent will contact you shortly for urgent rectification in regards to the matter.
Best regards,
Zero Debt's reply14 Aug 2017, 08:15
Official
Good Day,
I acknowledge receipt of your complaint for which we thank you as it is only through constructive feedback from our clients that we can identify and improve in areas that need our urgent attention.
Please be advised that an agent will contact you shortly for urgent rectification in regards to the matter.
Best regards,
Zero Debt's replyOfficial
18 Oct 2017, 15:03Good day
I am appointed a the new manager at Zero Debt and it is my mission to rectify and resolve all negative experience that the consumer might have endured. Kindly give me the opportunity to personally investigate your situation.
Please send me an e-mail at *** with you ID number in the subject line and your contact number.
Let us both strive to change this negative review into a positive one.
Best regards,
Zero Debt's reply18 Oct 2017, 15:03
Official
Good day
I am appointed a the new manager at Zero Debt and it is my mission to rectify and resolve all negative experience that the consumer might have endured. Kindly give me the opportunity to personally investigate your situation.
Please send me an e-mail at *** with you ID number in the subject line and your contact number.
Let us both strive to change this negative review into a positive one.
Best regards,