Pathetic service - Wish I never dealt with them

<p>I went under debt review in 2012 through Zero Debt. Initially they were every eager and helpful until I made my first payment then the service went out the window. I pay them a fee every month to manage my accounts and payments, HAHAHAHAHAHA what a joke. I have been continually fighting with Zero Debt for mismanaging my accounts from the beginning. I have 3 months left of debt review and they still can’t get it right and still messing up my accounts and payments. I have to continually follow up with them about my accounts as they can’t seem to manage it on their own and even then they can’t get it right. Zero Debt has cost me more time and money than what it’s worth. I have dealt with 9 people over the past 4 years but not having any luck in anyone actually getting my accounts and payments right. In 2015 I reported them to my lawyers and to the National Credit Regulator due to the extra costs incurred because they have poor communication s****s and bad service. Going through Debt review wasn’t the worse but the frustration and poor service from Zero Debt made it a very painful and unpleasant experience. Debt Councilors are supposed to help you as a consumer but all they care about is making more money out of you. I have never been so unhappy about service delivery. I wont be leaving this matter only at Hellopeter but will pursue this further as this is unacceptable service from a Debt Councilor.</p>