nA
nawaal A

1 reviews | Active since Sept 2016

15 Aug 2018, 07:10

No aftercare for your clients..terrible service!!!

Good Day

Id Nr : ********** 962081

I need to confirm why Woolworths was informed that I knew about their outstanding balance since 2016.

I have an email attached indicating that when I contacted Zero debt I was informed that they were not part of the debt review process.

When called and spoke to Noxolo for a clearance certificate all she said was they cant issue one because of this Woolworths outstanding amount.

I just need a reason as to why this was left out and now that all my accounts are settled , I am left with this amount .

Woolworths does not want to accept that this debt has prescribed.

They are claiming that zero debt informed that I knew about this since 2016.

I have attached the email correspondence I received from Jackay Lackay in 2018 confirming the amount.

All the court documents that was submitted does not indicate Woolworths on there.

It is unacceptable that zero debt failed to assist and now im left to handle everything on my own.

0
Replies (3)
Zero Debt
Zero Debt's reply15 Aug 2018, 13:37
Official

Good day

I am appointed as the manager at Zero Debt and it is my mission to rectify and resolve all negative experience that the consumer might have endured. Kindly give me the opportunity to personally investigate your situation.

Please send me an e-mail at *** with your ID number - Hello Peter in the subject line and your contact number.

Let us both strive to change this negative review into a positive one.

nA
nawaal A's update15 Aug 2018, 13:43
Reviewer Update
I did send you an email on the 13 .08.2018. With my id nr and no one responded.
Zero Debt
Zero Debt's reply15 Aug 2018, 15:19
Official

Good day

E-mail response was sent to you