1 reviews | Active since Jan 2014
NO AFTER CARE SERVICE FROM ZERO DEBT
Zero Debt are quick to sign you up and take your money but there is absolutely NO aftercare. I have been paying a aftercare fee for nearly a year now and I receive NO correspondence from Zero Debt or follow ups. I have had to deal with the ATTORNIES handling my coury application for the last few months, I get no joy from them either, my application still has NOT gone to court. I went onto debt review so I wouldn't have to deal with these things but if I don't follow up I don't get any answers, surely Zero Debt should be corresponding with the ATTORNIES and giving me updates or why am I paying them a after care fee? I expect Zero Debt fo follow up WHY my application has not gone to court and I expect Zero Debt to keep me informed but it's not happening. Is Zero Debt going to refund me the after care fee I have been paying for nearly a year because I have been corresponding with the ATTORNIES TRYING to get answers? I still don't have answers and I am most frustrated, it's not up to me to correspond with the ATTORNIES you appointed, that is the job of the person working with my debt review. I receive NO correspondence, NO updates, NO nothing from Zero Debt, you are handling my debt review so I think it is up to you to follow up and give me feedback and not me trying to get feedback from the ATTORNIES.
Had I known how bad the after care would be I would never have gone with Zero Debt and I wouldn't recommend them to anyone. They take your money and that's the last you hear from them.
We take acknowledge your complaint and want to ensure assist you in this matter. Please send your id number to manager @ zerodebt . co . za with your query.
We take acknowledge your complaint and want to ensure assist you in this matter. Please send your id number to manager @ zerodebt . co . za with your query.
