1 reviews | Active since Jan 2017
Horrible service
<p>Its saddening to exprience such service from companies that are meant to be helping and understanding. I experienced the most deeming and horrible service from Charne Malan. I was reduced to a point where I had to beg her to send me a letter to provide my estate agent because she was unbothered. Charne has no respect for customers I used close to R50 airtime today trying to get her to assist. When she eventually sent the letter it was incorrect after I refused to hang up until she sends it. I waited more than 5 hours for a letter only to receive an incorrect letter.</p>
Good Day,
I acknowledge receipt of your complaint for which we thank you as it is only through constructive feedback from our clients that we can identify and improve in areas that need our urgent attention.
Please be advised that an agent will contact you shortly for urgent rectification in regards to the matter.
Good Day,
I acknowledge receipt of your complaint for which we thank you as it is only through constructive feedback from our clients that we can identify and improve in areas that need our urgent attention.
Please be advised that an agent will contact you shortly for urgent rectification in regards to the matter.
Good day
I am appointed a the new manager at Zero Debt and it is my mission to rectify and resolve all negative experience that the consumer might have endured. Kindly give me the opportunity to personally investigate your situation.
Please send me an e-mail at *** with you ID number in the subject line and your contact number.
Let us both strive to change this negative review into a positive one.
Good day
I am appointed a the new manager at Zero Debt and it is my mission to rectify and resolve all negative experience that the consumer might have endured. Kindly give me the opportunity to personally investigate your situation.
Please send me an e-mail at *** with you ID number in the subject line and your contact number.
Let us both strive to change this negative review into a positive one.
