1 reviews | Active since Dec 2016

03 Jul 2018, 14:19

Don even know where to begin

In time of need you will think a company that does debt review has more savvy. But yet not the case with Zero debt.

I app**** for debt review to help me out of financial de-stress. But they put you further down it and the wait for it.....

I had my bank account frozen due to as they say neglting to let them know I have an overdraft account. But the initial consultant did not ask me this and just assumed that I did not.

So proceed further I was contacted by another consultant that informed me that my overdraft has to be included again no one let me know that it will be freezing my account.

So come pay day. Money is paid in. Account frozen and I am out of some of my money due to the fact that no one followed up that I changed bank accounts seen as that I was not made aware that my account will be frozen.

Now they want me to sign the 17.2 or what ever it is but my overdraft is still on and not all mentioned debt is on there and when I query anything I either get snippy remarks or none at all. So how in the hell do you people actually assist people.

Oh and the best part. When I spoke to the initial consultant about this problem her words were she doesn't now seen as she was never in need of such a intervention oh how mighty we are.,aint we.

I made a promise to this consultant that I will bad mouth this company as far as I can if my money is not paid back to me and I mean all money that Absa froze. And guess what that is exactly what I am going to do know

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Replies (1)
Zero Debt
Zero Debt's reply04 Jul 2018, 10:23
Official

Good day

I am appointed as the manager at Zero Debt and it is my mission to rectify and resolve all negative experience that the consumer might have endured. Kindly give me the opportunity to personally investigate your situation.

Please send me an e-mail at *** with your ID number - Hello Peter in the subject line and your contact number.

Let us both strive to change this negative review into a positive one.

Best regards,