Cold Hearted Staff

<p>I had no choice but to go under debt review last year. At the time it seemed to be the best option - Oh boy was I wrong! The joining part was all to easy, I dealt with Gent by the name of Tinashe. However as months went buy there was one account that somehow had gotten mixed up or forgotten about. Whether it was the fault of the creditor or the fault of ZERO DEBT I do not know - I was told to ignore threatening mails and SMS's I got from the creditor by ZERO DEBT staff, things just got worse. I then started receiving calls from their lawyers :-( after almost a year of being with ZERO DEBT this was eventually sorted out. I have had a rescent turn of bad events which I brought to DERO DEB's attention. All I did was inquire with all parties being, Esmeralda, Tinashe, Blanche and even Chris as to what can be done to reduce my monthly installments to them. please understand, I DO NOT WORK IN YOUR INDUSTRY!!! I do not full understadn how it works okay, that is why I inquired. I can no longer afford the full ypayment agreed upon however I can afford R1000.00 less. Intead of getting a simple and nice mail back, I got kicked while im already down by Tinashe. please see his mail below: "</p> <p>Good day Kerry.</p> <p>Looks like you don’t understand that your payment doesn’t come to us but goes straight to your creditors. A payment of R3200 which you said you are willing to pay will result in creditors terminating your debt review application.</p> <p>When that happens please don’t give us the blame</p> <p>I’m sorry that there is nothing we can do. Thank you Kerry"</p> <p> </p> <p>To me that was a very harsh, rude and response to a simple enquiry. I am not looking for someone to blame at all! i just need help. No one there seems to be human. I can only do my best and not more. I enquired so that I do not miss a payment. it seems almost easier for me to stop making payments all together and negociating directly with my Creditors. I trusted ZERO DEBT to atleast try to help. Yet i got thrown aside like a stray dog. I wish I never Joined ZERO DEBT. </p>