PM
Puleng M

1 reviews | Active since Jun 2016

01 Oct 2016, 08:04

Appalling service,response and support

<p>At first everything looked so promising, Tinashe /Nash was so helpful and responsive and promised me that I was in good hands after the 1st debit he was unreachable. Now I'm dealing withall sorts of threats from Fnb and after I had spoken to another consultant 3weeks again who said that the were dealing with fnb I'm now in deeper debt than before even more worse I'm going to loose my house!! Don't know what to do or who to turn to fnb says they haven't been paid for over 2,months mean time zero debt has been taking my money </p>

0
Replies (2)
Zero Debt
Zero Debt's reply03 Oct 2016, 07:59
Official

Good Day

I acknowledge receipt of your complaint for which we thank you as it is only through constructive feedback from our clients that we can identify and improve in areas that need our urgent attention.

Please be advised that an agent will contact you shortly for urgent rectification in regards to the matter.

Best regards,

PM
Puleng M's update03 Oct 2016, 10:38
Reviewer Update

Your response was two hours ago and this matter needs to be resolved urgently!!!!!!