1 reviews | Active since Oct 2019
****!! ****!! ****!!
I am utterly disgusted by the service I got from Zero Debt,they are a **** and working toward making sure that this company doesn’t **** anyone and inconvenience them from they normally life
I am a very big victim of Zero debt,I was looking for a debt council to assist me especially with my Bond with Zero debt I’m in now even more **** then I could possibly ever imagined.I app**** and got a call from a Lady named Jaqueline if I’m not mistake which made it seem easy when she required my documents and claiming it would be of assistance she then went silent for 3 weeks straight that I had to call again to ask what happening she then went over to saying she forgot.my word how can you deliberately tell a client you forgot she then transferred me to another lady which she then claimed they currently waiting for my service provider to respond on some 17 form and I had asked her now that it took you guys a month just to put me under review and you claiming my bond provider has rep**** how am I then Gonna pay you R6500 while I’d also have to pay my bond R8000 I wouldn’t have can to Zero Debt if I could afford but now how am I now in a position to be paying to companies at the sametime she then went on to say she also doesn’t know but because the debit is already set on their side there’s nothing she can do,long story short it took them 3 months to get through to someone after sending dozens of WhatsApp messages and the 1st ku lady that stated I should forward my doc via WhatsApp she then ignored me for 2-3 months straight that I had to call the NCR to assist me and when I finally got ahold of someone they then tell me I’m already listed under debt review and can’t get out unless I pay them an X amount of money.I’m am doing everything in my power with my sister who’s an attorney to make sure this company doesn’t operate under the NCR as they **** and ***** people and leave them in more deep end then they have
We were busy obtaining the necessary documents from your previous Debt Counsellor in order to empower us to negotiate with your credit providers. We had to go through this process due to the fact that you were previously under Debt Review, and this takes time that is not in our hands.Unfortunately, since you have not made your payments and have expressed your unwillingness to proceed with us, we have ceased all ongoing processes and negotiations with your creditors. We apologize if you are dissatisfied with ZeroDebt, but our actions are based on the instructions we receive from our clients.
At ZeroDebt, we strive to provide the best possible service to all our clients, tailoring our approach to meet their individual circumstances. Our ultimate goal is to ensure that our clients can sleep better at night knowing their financial matters are being handled effectively.
Warm Regards
ZeroDebt Management
We were busy obtaining the necessary documents from your previous Debt Counsellor in order to empower us to negotiate with your credit providers. We had to go through this process due to the fact that you were previously under Debt Review, and this takes time that is not in our hands.Unfortunately, since you have not made your payments and have expressed your unwillingness to proceed with us, we have ceased all ongoing processes and negotiations with your creditors. We apologize if you are dissatisfied with ZeroDebt, but our actions are based on the instructions we receive from our clients.
At ZeroDebt, we strive to provide the best possible service to all our clients, tailoring our approach to meet their individual circumstances. Our ultimate goal is to ensure that our clients can sleep better at night knowing their financial matters are being handled effectively.
Warm Regards
ZeroDebt Management
The reason I didn’t pay because Zero Debt failed to do as promised they failed to give customer satisfaction whiles I was waiting on you to respond to me who was gonna pay my debits as my bond hold called and stated they haven’t received anything from you I then did I follow up call with Zero debt and that’s when I told you to cancel everything cause it doesn’t make logical sense to pay you for sweet noting while I can’t even get ahold of you guys your agent that I stated the process with bluntly ignored my WhatsApp text I can validate everything with screen shots and call recording as I have itimized billing the last agent I spoke to when requesting to cancel clearly told she doesn’t know cause it doesn’t make sense to pay you guys R6500 to wait for a response so don’t come with BS stating I decided to cancel I cancelled beacon the company incompetence
The reason I didn’t pay because Zero Debt failed to do as promised they failed to give customer satisfaction whiles I was waiting on you to respond to me who was gonna pay my debits as my bond hold called and stated they haven’t received anything from you I then did I follow up call with Zero debt and that’s when I told you to cancel everything cause it doesn’t make logical sense to pay you for sweet noting while I can’t even get ahold of you guys your agent that I stated the process with bluntly ignored my WhatsApp text I can validate everything with screen shots and call recording as I have itimized billing the last agent I spoke to when requesting to cancel clearly told she doesn’t know cause it doesn’t make sense to pay you guys R6500 to wait for a response so don’t come with BS stating I decided to cancel I cancelled beacon the company incompetence