****med for Deposit
A group of friends and I recently booked Zenzi house for a weekend. When we arrived firstly we were given an incorrect access code to enter. We also found that one of the doors were unlocked , the oven, microwave and indoor braai not working as well as the pool uncleaned. This was an immediate disappointment.
The problem did not end there, one of the doors did not have a key and was left unlocked when we arrived. At the end of the holiday we were told that we did not return a key, this assumption was made whilst the place was not physically checked by the person in charge i.e Wendy Allen Twyford. The house was only cleaned 4 days after leaving the house and we were then told that we cannot get our deposit due to missing keys.
I believe that this is a strategy used to **** unknowing guests and keep their deposit!!
I certainly do not recommend this place to anyone wanting a holiday at this place.
