Negligence at Zenex Centurion

Beware of Zenex Centurion if you value your car, on the 27 January 2019 I took my car to Zenex to fill up the tank, the attendant offered to check water and oil and I agreed.

What should have been a check to make sure my car stayed healthy turned into a nightmare.

The attendant failed to put the coolant bottle cap on properly which caused the water to boil and my car overheated, causing pipes to burst and damage to the cooling system. I was stranded without a vehicle so I could not work which resulted in a loss of income and also a repair bill.

I had everything, the invoice of repairs and the proof that I fill my tank there. I simply asked Zenex to cover the cost of repair, to which they refused. According to the C.P.A , negligence of the service provider is to be covered by the 3rd party insurance of said company.

Bottom line is this matter is going to become legal if the cost in not covered by the end of February.