1 reviews | Active since Jan 2017
Horrible Service
<p>On the 1st of January my friend and I went to Zenith Sky bar at the cape Royale hotel. We got to zenith at 12:40 and we decided to order immediately, our waiter informed us that they only serve sushi and that they only start serving from 13:00. Taking into account that this was 20 minutes before we placed our order anyway so that as soon as the kitchen opens our order could go threw. Our champagne arrived and we drank the whole before our sushi came. The clock struck 14:00 and our sushi still hadn't arrived. We then questioned the waiter and she said it's coming. 14:30 came along and the sushi still wasn't there so I decided to speak to the manager. When I expressed my grievances to the manager he said it's normal and that the sushi could take up to 2 hours. I told him that I'm diabetic and he laughed it off telling the waiter to give me a slice of lemon with no remorse whatsoever. As all of this was happening I couldn't help but notice that other customers were having their sushi delivered and we still had nothing, this made absolutely no sense to me because we order even before the kitchen opened.After 2 hours we still didn't have our sushi so we decided to leave. When I told him that I'm from joburg and we don't wait this long in joburg he said welcome to Cape Town and told me that there's only one chef and it's really good sushi.</p>
