Zelri Properties : Paid admission fee 3 weeks ago - Zero communication or confirmation

I paid the admission/admin fee to Zelri Properties for a rental property application form review they were quick to request for my money and not get feedback It has now been 3 weeks and I have received: • No email confirmation of payment • No feedback on the application • No response to calls/emails

I urgently need accommodation and was told this would be processed quickly. The complete lack of communication and professionalism is unacceptable. I am now left without a place to stay and out of pocket. I am requesting either immediate feedback on my application status or a full refund of my admission fee. Potential tenants, be warned.