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Anon A

1 reviews | Active since Nov 2018

21 Nov 2018, 10:30

Stay away from Zelri- *********** *******!

I would like to express my concern with the terrible customer service I received from Zelri From the time Zelri took over from Primeletting, the number of vacant units in Villa Mia has risen drastically and during my stay there, the main reason was the lack of basic services. There has been hijackings, the guards don’t call the tenants when there are visitors so they allow anyone to enter and leave, the outside light to even enter our units has not been working from Jan 2018 and dozens of mails were sent from tenants and no feedback. The only reason I moved out was because of Zelri Unable to locate the entry inspections which thoroughly stated all the faults the unit before I moved in, clearly the employees there do not understand English and cannot read Yet they still charged me for someone else’s repairs. How in the damn world does that even make sense? Everyone at Zelri is a joke and incapable of doing their job After seeing the large amount of complaints, it’s all synonymous with the same objections, the terrible service and the delayed response to mails and the PATHETIC excuses to not return my deposit. Bear in mind, that deposit is my money, it does not belong to you Zelri yet you are holding it hostage. Zelri is riddled with ****** and *******, beware and don’t use them as a leasing agent They will lie and rob you, most disgusting service I have ever received from the most *********** people with the worst work ethic and the rudest people ever. Your services are disgusting!

Bunch of ******* working at Zelri!!!

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