EM
Evangelina M

1 reviews | Active since Apr 2010

07 Oct 2019, 15:35

****

******! in may last year my documents were given to zelri to acquire accommodation in one of the complexes. I started getting bills from Zelri saying I should pay for rental. I informed Zelri that I am not staying in that unit, of which they told me to go and evict the tenants myself. I requested the lease agreement and they sent it. on the lease my details are there but not my signature. they attached some email sent from somewhere in the world purpoting to be me sending my husband permission to sign on my behalf. I refuted the info and they informed me that the lease will expire this may 2019. In july 2019 I receive more invoices from them and when I ask about who renewed the lease, these ****** are telling me that I renewed the lease!!!! I am now seeking to report them to the housing rental tribunal and when I requested the lease agreement and the renewal they are refusing to give me. kindly be wary of this group. they are ******** of note

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Replies (7)
Zelri Properties
Zelri Properties's reply08 Oct 2019, 22:40
Official
Evening, we will not keep you liable for a unit if we did not have your details. You are welcome to receive a copy the lease agreement. Please send me an email with your unit nr & building name to *** to enable me to assist you accordingly. 
EM
Evangelina M's update09 Oct 2019, 08:34
Reviewer Update
Hi I managed to get an old lease agreement which I can use a start to lodge a complaint with Housing rental tribunal, what I also requested from Inge loots was the copy of the renewal which she is refusing to send to me because she alleges that she needs a case number first from the tribunal. but I cant go to the tribunal without having the paper work!!please familiarise her with the procedure. it is upper east no 27
Zelri Properties
Zelri Properties's reply09 Oct 2019, 22:40
Official
Evening, 

I will speak with Inge tomorrow and revert back to you. As previously requested please send me an email to enable me to try & give you feedback & resolve this matter. My email address is ***.
EM
Evangelina M's update10 Oct 2019, 09:46
Reviewer Update
Hi

your email address is blocked out on the replies but you can get the info from Alicia and Inge and Nicole. I would be very happy if you can get the renewal so that I can give the housing tribunal all the paperwork at one go to avoid unnecessary delays. they say their cases take about three weeks to resolve and they never check their emails but are quiet quick with walk in complaints. hence my request that all paperwork be present when I go back to them. Regards
Zelri Properties
Zelri Properties's reply15 Oct 2019, 14:33
Official
Afternoon, please send me your unit nr & building name to enable me to assist you accordingly. 

regards, 
Zelri Properties
Zelri Properties's reply15 Oct 2019, 16:30
Official
I pulled the file now & went though all the emails sent between yourself & Nicole. You gave notice to vacate the unit at the end of May 2019 but never vacated. The sublet tenants are still staying inside the unit which you placed. Not sure what renewal of lease you are referring to? 
EM
Evangelina M's update17 Oct 2019, 10:13
Reviewer Update
I don't know who you guys speak with really...I didn't give notice in may. I WAS TOLD THAT THE LEASE IS EXPIRING IN MAY 2019! But you have tenants still in the unit at the moment, surely the should be a renewal or extension of the lease as per your regulations?? that's what I am requesting...your sublet tenants are yours as I told you that I never signed that lease and I had a bad credit record at the time. it is high time that your company starts being honest and stop messing me around. the lease expired in may I want to know who extended it and how. JERRRRR