1 reviews | Active since Dec 2018
Rude, ***********, ******, don't care about tents but their own pocket
Zelri is the most *********** rental agency there is, my husband has been in communication with Mila, Chantel and Lizelle regarding our deposit and its been back and fourth since the 25th of September (2 full months) . When you call, Mila is very rude, she will tell you they discussing your deposit they will get back to you in an hour and you never hear from them, next when you call you are told they are in back to back meetings the whole day, Lizelle will email you empty promises and when she has no answers just ignore your emails, they even so smart the reception will ask you why you want to speak to a specific person and then they know not to take your call. No one in that company is willing to assist, I would not recommend that anybody rents from them, they even think hello Peter is free advertising for them as one of their agents once told me. When they take the deposit they tell you, you will get it back if you serve notice but either way you do not get it back, you have to fight tooth and nail and involve lawyers just to get your money back and they will make you pay for wall painting caused by their old pipes and still refuse to give you your money back. My lawyers will deal with this *********** company accordingly, I would just like to warn anyone who is considering renting from them, there are far better agents out there who are not ****** and who do not try to **** people in broad day light
Please send us your unit nr and building name as we are sure that this matter has been dealt with but would like to solve any outstanding concerns, misunderstandings and issues.
Zelri do not take peoples money. There is a process in place to deal with all refunds of deposits. We compare entry inspections with the exit inspections completed and signed by the building manager and tenant. Then only a job card gets issued and we can determine for who’s account which repairs will be.
Communication sent to tenants are not empty promises and we try and assist as quick as we possibly can.
We once again request you to please forward your unit nr and building name so that we can sit down , have a cup of coffee en resolve any outstanding matters.
Please send us your unit nr and building name as we are sure that this matter has been dealt with but would like to solve any outstanding concerns, misunderstandings and issues.
Zelri do not take peoples money. There is a process in place to deal with all refunds of deposits. We compare entry inspections with the exit inspections completed and signed by the building manager and tenant. Then only a job card gets issued and we can determine for who’s account which repairs will be.
Communication sent to tenants are not empty promises and we try and assist as quick as we possibly can.
We once again request you to please forward your unit nr and building name so that we can sit down , have a cup of coffee en resolve any outstanding matters.