Extremely Unprofessional

I would never in my life deal with this unprofessional agency again. We have been renting a property in Centurion through them for just over a month and already fed up with their services. <br> <br> After signing a debit order with them, we received a SMS stating that our rent was not paid in full, immediately calling to find out, they put me on hold for over 7 minutes. Trying again, I went through to the account department, the lady I spoke with confirmed that our debit order is only going of on the 15th. After asking her numerous times to make sure, I hung up and left it there. <br> <br> On the 9th some guy came knocking on our door threatening us that the flat will be locked the next day. This for one is extremely unprofessional!! After phoning around, someone finally got back to us the next day, stating that our debit order was signed for the 1st, and that they are experiencing problems with their payment system. WHAT IS WRONG WITH THEIR ADMIN!!<br> <br> They reported us for bad credit, without an explanation that it was INF ACT THEIR FAULT!!<br> <br> UNPROFESSIONAL AGENCY