KB
Keketso B

1 reviews | Active since Dec 2018

20 Dec 2018, 10:06

Deposit that has to be paid back

I stayed at Numbers in Kempton 37 maxwell street, I only stayed for 5 months. and it came a time where i have to move out i then requested my deposit back i was in contact with Nelly Mabusela and Lizelle Blignant, they have charged me a ridiculous amount of money for the repair that they didnt even do on the unit.

This people are making money with our deposits. Their management is ***!

0
Replies (3)
Zelri Properties
Zelri Properties's reply21 Dec 2018, 16:14
Official
Good afternoon Keketso, 

As per my reply this afternoon to your email dated 20/12/2018 you are welcome to make an appointment to see the unit with Nelly. As all documents were sent to you as you have requested, we have compared the entry & exit inspection with one another & based on that a job card was issued. 

After viewing the repairs done you are welcome to make an appointment with me at the office & we can go through the reports & invoice together. 
KB
Keketso B's update26 Dec 2018, 15:18
Reviewer Update
See the level of incompetency? You fail to reply to my emails? You respond when the issue has been escalated? What you are doing is *****!! Why do I have to go through such just to get service ? The job card that was sent was complete bull****! ! I got to the place it wasn't painted but now when I have to move out, you charge me for paint? Like ***? Is that your way of keeping your place afloat??
Zelri Properties
Zelri Properties's reply27 Dec 2018, 11:30
Official
Good morning Keketso, I trust that you are doing well? 

I have rep**** to all the emails you have sent up until Friday last week. The refund was processed as explained in my communication to you & in the reply above. 

As indicated above, if you are still unhappy you are welcome to come & have a cup of coffee with me & we can go through the entry, exit inspections & invoice together.