Bad Administration and Disrespect for Tenants

Zelri properties only prioritizes signing off tenants then thereafter it just messes up one’s life. I signed a lease agreement January 2019 to move in Feb 2019. The application process went off smoothly. The nightmare started off when I moved in Feb 2019. The apartment had lots of faults and I did notify the office on the 31 Jan 2019, but nothing was done. The apartments didn’t even have bulbs all the rooms and I was told it is my responsibilities to purchase those. I did not complain and continued to purchase where I can and clean out the apartment as it was not in a good condition. Another nightmare commenced on the 15th Feb 2019 when they incorrectly debited my account and charged me for a bachelor flat instead of a 2 bedroom, I took the initiative to notify the office but instead of sorting out the issue the 5th March 2019 I received an sms with warning of paying half of my rent, the 14th March 2019, I then received a letter of demand all of these came after me notifying them of their fault but nope no one was willing to take the blame and sort out my issue. I have email trails of all of these struggles. 7 May 2020 I sent out an email to notify the office that I will be moving out on the 6th June bearing in mind a 30 days notice. The 6th June 2020 came and I had to vacate the apartment altogether. Zelri properties was not ready with the exit inspection, such an inconvenience. That forced me to schedule a date to do an inspection with the care taker for another time. I now had to drive 110km one way just to conduct the inspection, the said inspection was done on the 11th June 2020. 3 August 2020 I sent an email to follow up on my deposit refund, I did not receive a response 14th August 2020, a follow up email, still no response, 18th August 2020 a follow up email, still no response, 21 August 2020 a follow up email still no concrete response. 10th September a response just mentioning they will check the repair invoice so they can process. It’s the 1st October 2020. I still have not heard from Zelri. I don’t know what to do to get my deposit. I have exhausted all channels of communications. Its clear that they don’t want to pay me. They must just say so.