tT
tarynza T

1 reviews | Active since Jul 2013

03 Jan 2019, 17:02

Zeigen Tours to please provide a correct receipt so that I can get my refund!

Dear Mr Mmdeni Twala,

Please can you provide me with receipts for the 28th of December tour/s to gold reef city.

They are willing to refund me, provided I have a receipt.

They have insisted that they require this document before they can give me my funds back.

Please sir. This is extra-ordinarily important beyond words. I'm not trying to get you into trouble or anything, they literally want receipts.

I will change this to a positive review when I get a correct receipt so that Tsogo Sun can refund me. Without prejudice of rights.

Sincerely, Taryn Drazek

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Replies (1)
tT
tarynza T's update03 Jan 2019, 17:20
Reviewer Update
I have asked +-5 times since the 28th, sir. Gold Reef city is willing to refund me provided you give an accurate receipt detailing what tickets/tours were paid for. I expect your kindest assistance the way you expected an immediate 50%deposit to ensure my guests place on the tour.