NEVER TAKE YOUR CAR TO ZEEMAX AUTO - PAARDEN EILAND

In 2018, I took my BMW 320i Sport to Zeemax Auto in Paarden Eiland for repairs following an incident where my car caught fire due to a spark in the fuse box under the front dashboard on the left front passenger side. Fortunately, the fire was quickly extinguished, and the vehicle was not significantly damaged. I took the car to Zeemax Auto within three days of the incident for an assessment.

After their evaluation, Zeemax Auto demanded that I pay R40,000 for repairs, which included the following items as per the quotation and invoice:

Vehicle wiring loom Seats Sunroof mechanism Dashboard Windscreen & rear moulding Fuse box Bonnet respray There was no mention of any other issues, including the car's computer box.

In 2022, Zeemax Auto bought a similar BMW model, which I believed would be used for parts to repair my vehicle as agreed. However, the owner, Zeemax owner, decided to use the parts for his own benefit and did not proceed with fixing my car as planned. To my shock, Zeemax owner later claimed that my car was missing a computer box, a component that had never been mentioned in any of the prior two quotations provided to me.

Since March 2023, I have been requesting the return of my vehicle so that I can take it to the AA for an independent inspection. Zeemax Auto has consistently promised to return the vehicle but has failed to do so. Furthermore, despite paying a R35,000 deposit towards the repairs, I have not been refunded the money, and my car remains unrepaired.

I am now left without my car, without a refund of the deposit, and without any clear resolution from Zeemax Auto. This has caused me significant financial and emotional distress, and I feel completely taken advantage of by this company.

I strongly urge other consumers to be cautious when dealing with Zeemax Auto and to avoid entrusting their vehicles to them for repairs. Their business practices are not only unprofessional but appear to be *****ulent. I am seeking the return of my vehicle, a full refund of the deposit, and appropriate compensation for the inconvenience and dishonesty I have endured.