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Nicole S

1 reviews | Active since Mar 2020

09 Nov 2020, 08:23

Poor service and disrespectful Manageress

This is the worst place you would like to spend your money on. This place has gone from bad to worse. We have been coming to Zebula for years and I can tell you now that we won't be coming again. The waiters doesn't even know what they are doing, the Manageress is even worse and very disrespectful. We waited almost 20 minutes to get our drinks and when we spoke to the Manageress by the name of Roini she told us that there is nothing she can do because there are no waiters. This whole time she was sitting on her phone and not helping out. What kind of a place hire a Manager like that? You have lost a loyal customer because of such staff behavior. That young lady does not belong to the this kind of industry. Your houses are always dirty and most of the equipment is not working.

I cannot recommend this place to anyone.

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Replies (1)
Zebula Golf Estate and Spa
Zebula Golf Estate and Spa's reply09 Nov 2020, 09:40
Official
First, accept our apologies for the behaviour of our restaurant team. I am really sorry to hear this and we will take this up with the team and get to the bottom of this. Once again on behalf of the Zebula time please accept our apolgies