MB
Martin B
1 reviews | Active since Jul 2020
16 Feb 2022, 07:46
Beautiful Lodge / Worst service
We got engaged at Adventures with elephants last year April and stayed at one of the privately owned properties inside Zebula for the week, the service was excellent
Then we came to view your wedding facilities in December 2021 and loved what we saw... but to date we haven't received any feedback from you after multiple attempts from our side
Just sad that we are still waiting for a quotation as we were planning our wedding at Zebula for this year September
The service from staff and management of Zebula Golf Estate itself is beyond poor
All the excuses we received from your staff is a joke and we will not recommend this place to anybody
Oh... and your services doesn't come cheap just to get ****ty service
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Replies (4)0
Replies (4)
Zebula Golf Estate and Spa's replyOfficial
16 Feb 2022, 08:47HI Martin, apologies for the lack of service from our team, this is n to how we treat guests and I am so sorry to read about your experience. Please provide us with more details - who you have dealt with etc so that we can sort this out immediately - again on behalf of the team please accept my sincere apologies.
Zebula Golf Estate and Spa's reply16 Feb 2022, 08:47
Official
HI Martin, apologies for the lack of service from our team, this is n to how we treat guests and I am so sorry to read about your experience. Please provide us with more details - who you have dealt with etc so that we can sort this out immediately - again on behalf of the team please accept my sincere apologies.
MB
Martin B's updateReviewer Update
16 Feb 2022, 09:06We met Patricia Radebe in December last year who showed us around
Then in January we've sent an email requesting a quotation
I've made multiple calls where abou 5 out of 10 times I got hold of her just to hear excuses
Still to date no quotation received or reply on the email
Then in January we've sent an email requesting a quotation
I've made multiple calls where abou 5 out of 10 times I got hold of her just to hear excuses
Still to date no quotation received or reply on the email
MB
Martin B's update16 Feb 2022, 09:06
Reviewer Update
We met Patricia Radebe in December last year who showed us around
Then in January we've sent an email requesting a quotation
I've made multiple calls where abou 5 out of 10 times I got hold of her just to hear excuses
Still to date no quotation received or reply on the email
Then in January we've sent an email requesting a quotation
I've made multiple calls where abou 5 out of 10 times I got hold of her just to hear excuses
Still to date no quotation received or reply on the email
Zebula Golf Estate and Spa's replyOfficial
16 Feb 2022, 14:13Thank You for this Martin, I am investigating and will feedback to you ASAP
Zebula Golf Estate and Spa's reply16 Feb 2022, 14:13
Official
Thank You for this Martin, I am investigating and will feedback to you ASAP
Zebula Golf Estate and Spa's replyOfficial
16 Feb 2022, 14:21Hi Martin is it possible for you to send me your contact details, the GM of Zebula want to phone you to sort this out for you, again on behalf
of the theZebula team apologies or you can email me directly at ***********
of the theZebula team apologies or you can email me directly at ***********
Zebula Golf Estate and Spa's reply16 Feb 2022, 14:21
Official
Hi Martin is it possible for you to send me your contact details, the GM of Zebula want to phone you to sort this out for you, again on behalf
of the theZebula team apologies or you can email me directly at ***********
of the theZebula team apologies or you can email me directly at ***********