CD
Cindy D
1 reviews | Active since Dec 2020
09 Dec 2020, 08:56
ZEBRO'S
On the 30 November 2020 I order Zebro's in Cape Road Port Elizabeth using Mr. Delivery my food was delivered 2 burgers and chips as I started to eat my burger I tasted something doesn't taste right I opened the burger and noticed the chicken was still raw.. I immediately went on Mr. Delivery app and complaint took a picture of the chicken uploaded it and ask for a refund I did this a few time the finally came back to me on the 03 December saying they would get back to me up until now no one ever contacted or emailed. Herewith the Mr. Delivery order number #DFD***1 also the email reference number #***3. This was my first time trying Zebro's and I'm much disappointed and to Mr. Delivery not getting back to me.
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Replies (3)
Zebro's's replyOfficial
09 Dec 2020, 09:11Hi Cindy, We apologize for this experience. We will contact the store to solve this problem & to ensure it doesn't occur again. Kindly send us your contact details so that we can contact you with feedback & a meal replacement. We can unfortunately not respond on behalf of the delivery service used.
Best regards,
Zebro's's reply09 Dec 2020, 09:11
Official
Hi Cindy, We apologize for this experience. We will contact the store to solve this problem & to ensure it doesn't occur again. Kindly send us your contact details so that we can contact you with feedback & a meal replacement. We can unfortunately not respond on behalf of the delivery service used.
Best regards,
CD
Cindy D's updateReviewer Update
09 Dec 2020, 09:25Thank you for you quick response.. My contact details are as follows.. ***, cell number *** and delivery address 21 Byron Road Kensington Port Elizabeth.
CD
Cindy D's update09 Dec 2020, 09:25
Reviewer Update
Thank you for you quick response.. My contact details are as follows.. ***, cell number *** and delivery address 21 Byron Road Kensington Port Elizabeth.
Zebro's's replyOfficial
09 Dec 2020, 09:29Can you kindly email me your details at marketing@ tfcop . co.za
The details are blurred out on the response for privacy reasons.
The details are blurred out on the response for privacy reasons.
Best regards,
Zebro's's reply09 Dec 2020, 09:29
Official
Can you kindly email me your details at marketing@ tfcop . co.za
The details are blurred out on the response for privacy reasons.
The details are blurred out on the response for privacy reasons.
Best regards,