NM
Nthabeleng M

1 reviews | Active since May 2013

26 Mar 2015, 12:01

Extremely rude attitude and bad customer service

Yesterday around six o'clock in the evening, i went to the Zebros in Bellivlle to purchase a quarter box for supper. The menu states that this can either be bought with chips or any three salads but i was never asked to confirm my choice when i made the purchase. Once I realised that the cashier who was on duty (whose name was Bilona or Belinda) was busy filling it with chips, i then pointed out to her that I would like salads instead of chips.<br> <br> The whole issue started there and her attitude changed to become extremely rude with her yelling at me in front of other customers that i should have specified in the beginning what i wanted and it was now too late as she was going to give it to me the way it was. I told her she should have confirmed with me instead of just assuming that i wanted chips and that is when she proceeded insulting my intelligence by insinuating that i couldn't read and refusing to serve me furhter. <br> <br> The customer behind me had to intervene and tell her off on her bad customer service to a paying customer and another colleague of hers then had to step in and help me with my order. Please ensure this rude experience does not happen to other PAYING customers.<br> <br>

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