Zebra Cabs Stole My Money
<p>On the 24th of August I ordered a Zebra Cab and after waiting over half an hour, seeing how the driver is getting lost on my mobile and calling him twice to ask if he is on his way, I cancelled the cab and ordered from another service provider. However, the Zebra driver started the trip and I got charged for a 12 min trip I never took. I took this up with the driver at the time, who made many false promises, and escalated it per phone and email to the customer care department, with no result. </p> <p> </p> <p>I would not recommend Zebra Cabs as they were dishonest in their dealings with me.</p>
Good day,
First of all our apologies for only getting back to you now.
We are very sorry to hear about your experience with Zebra Cabs and our driver.
We will escalate your complaint to our Support Centre immediately in order for this to be addressed with the driver and investigated further.
Our sincerest apologies for the inconvenience this has caused you. We always aim to provide the best possible service to all our clients.
Kind regards,
The Zebra Cabs Team
Good day,
First of all our apologies for only getting back to you now.
We are very sorry to hear about your experience with Zebra Cabs and our driver.
We will escalate your complaint to our Support Centre immediately in order for this to be addressed with the driver and investigated further.
Our sincerest apologies for the inconvenience this has caused you. We always aim to provide the best possible service to all our clients.
Kind regards,
The Zebra Cabs Team
Thanks for coming to the party, Zebra Cabs Team. Appreciate the response and the action taken.
Thanks for coming to the party, Zebra Cabs Team. Appreciate the response and the action taken.
Good evening RouxdT,
Thank you for the feedback. We are glad we were able to resolve the matter and restore your faith in us.
We hope to see you again soon in one of our Zebra Cabs!
Kind regards,
The Zebra Cabs Team
Good evening RouxdT,
Thank you for the feedback. We are glad we were able to resolve the matter and restore your faith in us.
We hope to see you again soon in one of our Zebra Cabs!
Kind regards,
The Zebra Cabs Team