SW
Stacey W
1 reviews | Active since May 2016
31 May 2016, 14:46
Disgusting customer arrvuce
<p>while using the Zebra Cabs App I app**** a promotional code however they still charged me full price.</p> <p> </p> <p>i have emailed them 3times and received NO RESPONSE!!! </p> <p> </p> <p>Customer service is shocking!!!</p>
Helpful (0)
Replies (1)0
Replies (1)
Zebra Cabs's replyOfficial
09 Jun 2016, 14:05Good afternoon Stacey,
First of all, our sincerest apologies for only getting back to you on your complaint now.
Furthermore, we apologise for the inconvenience caused with the promo code and the fact that you did not receive your discount. We will send you an email on the email address provided in order to rectify this for you soonest.
Our aim is to provide all our customers with the best service possible and we will do everything in our power to restore your faith in us.
We’d like to thank you for your feedback and we’ll be in touch shortly to rectify the situation for you.
Kind Regards,
The Zebra Cabs Team
Best regards,
Zebra Cabs's reply09 Jun 2016, 14:05
Official
Good afternoon Stacey,
First of all, our sincerest apologies for only getting back to you on your complaint now.
Furthermore, we apologise for the inconvenience caused with the promo code and the fact that you did not receive your discount. We will send you an email on the email address provided in order to rectify this for you soonest.
Our aim is to provide all our customers with the best service possible and we will do everything in our power to restore your faith in us.
We’d like to thank you for your feedback and we’ll be in touch shortly to rectify the situation for you.
Kind Regards,
The Zebra Cabs Team
Best regards,