AB
Amit B

1 reviews | Active since Mar 2011

07 Feb 2017, 23:01

Desperate for money so won't refund my R30

<p>I had a bad experience in the past where I was overcharged as well as where my R100 voucher was not credited to me. I only received feedback from their customer services department when I wrote a review on hellopeter.</p> <p> </p> <p>Subsequently my R30 that I was overcharged is not being refunded to me even though I have provided all the proof and they indicated there was a fault with their app. The consultant, Nobuntu, has refused to answer my calls or emails.</p> <p> </p> <p>I can't believe the lengths they will go to just for R30 which doesn't belong to them. They may be "proudly" South African but at least Uber doesn't ***** your money.</p>

0
Replies (1)
Zebra Cabs
Zebra Cabs's reply08 Feb 2017, 07:26
Official

Good morning Amit

We are very sorry to hear about your experience with Zebra Cabs and will investigate the matter for you asap.

Our apologies that the money has not been refunded as yet and that you have been unable to get hold of our team.

We always aim to provide the best service possible to all our clients.

We will escalate the matter for you.

Kind regards,

Zebra Cabs