RP
Rorshin P

1 reviews | Active since May 2025

19 Aug 2026, 12:34

Everytime i payshap ...

Everytime i payshap from my bank account to Zeam , my funds disappear, how can zeam be so careless , 🀦 i am supposedly to help out a family member in an emergency, so i thought i use Zeam for a nedbank instant money 😒 but now there is no funds and the person in need is still waiting πŸ’”πŸ’”πŸ’”πŸ’” Definitely wont be using zeam again for payments and handling my funds 😒very very disappointed once again.

0
Replies (1)
Zeam Money
Zeam Money's reply19 Aug 2026, 13:50
Official
Dear Rorshin
Thank you for letting us know, and we’re really sorry for the stress and frustration this caused, especially given that you were trying to send money to a family member in an emergency. πŸ’”We have investigated the issue and your funds have been allocated. We understand that having funds temporarily unavailable when you need them urgently is extremely frustrating, and we sincerely apologise for the inconvenience.We also understand from your message that you feel this has happened before. We take that seriously. On the previous occasions where we identified an issue with your transactions, our team reached out to you directly before you needed to contact us.We’re sorry that this experience has left you disappointed with Zeam. We appreciate you bringing it to our attention and will continue working to make sure these issues are identified and resolved as quickly as possible.