cV
clive V

1 reviews | Active since Jun 2009

12 Feb 2017, 08:58

Uber not working on VCpay

<p>I use VCpay exclusively for Uber. Now that it is not working, how do I get my funds transferred back to my savings account. Failing that, what is the estimated turnaround time for resolution. </p>

0
Replies (1)
Zazoo
Zazoo's reply14 Feb 2017, 12:51
Official

Good day

My sincerest apologies for the experience.

We can process a refund of unused funds, on your VCpay account.

In order for us to process the refund, please send us a stamped bank statement reflecting the account details, and the name of the account holder as your own.

Please note the date on the stamp needs to be less than 3 months old and the refund will take a maximum of 7 business days to be completed.

My apologies again for the inconvenience.

Kind regards

Calvin