RM
Rene M
1 reviews | Active since Apr 2014
10 Feb 2016, 19:48
Loading funds on Vcpay
I've been waiting for my funds to reflect. I transferred using their Standard Bank details because I use Standard Bank, thinking that it will not take not even a day. It's been almost a WEEK and I'm still waiting. I've sent proof of payment and spoken to them but I'm really frustrated now coz it's still says \ funds\". It's the first time using this app and now this. Will I even be able to use the funds anywhere if they finally decide to load them? "
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Zazoo's replyOfficial
11 Feb 2016, 09:51Hello Rene89,
Please accept our sincere apologies for the poor service you have received, this is unacceptable and not in line with the level of professionalism ZAZOO and VCpay delivers, and continually strives to achieve. We assure you that our most senior management are looking into the issue, and will have a full resolution for you as soon as possible. Once again our sincere apologies for the inconvenience caused, we hope to make your VCpay experience moving forward as incredible as possible.
Kind Regards,
The VCpay Team
Please accept our sincere apologies for the poor service you have received, this is unacceptable and not in line with the level of professionalism ZAZOO and VCpay delivers, and continually strives to achieve. We assure you that our most senior management are looking into the issue, and will have a full resolution for you as soon as possible. Once again our sincere apologies for the inconvenience caused, we hope to make your VCpay experience moving forward as incredible as possible.
Kind Regards,
The VCpay Team
Zazoo's reply11 Feb 2016, 09:51
Official
Hello Rene89,
Please accept our sincere apologies for the poor service you have received, this is unacceptable and not in line with the level of professionalism ZAZOO and VCpay delivers, and continually strives to achieve. We assure you that our most senior management are looking into the issue, and will have a full resolution for you as soon as possible. Once again our sincere apologies for the inconvenience caused, we hope to make your VCpay experience moving forward as incredible as possible.
Kind Regards,
The VCpay Team
Please accept our sincere apologies for the poor service you have received, this is unacceptable and not in line with the level of professionalism ZAZOO and VCpay delivers, and continually strives to achieve. We assure you that our most senior management are looking into the issue, and will have a full resolution for you as soon as possible. Once again our sincere apologies for the inconvenience caused, we hope to make your VCpay experience moving forward as incredible as possible.
Kind Regards,
The VCpay Team