Funds not reflecting!!!

<p>This is the 2nd time this is happening. I deposited money into VCPAY and my funds do not reflect. </p> <p> </p> <p>I rely on your services to get an Uber, so when you tell us money will reflect within 30mins, then we expect that. The last time this happened I got stranded, to make matters worse, it took a week + for the funds to reflect after sending you numerous emails and proof of payment! I literally got no feed back from you, I had to be the 1 nagging you for my own money! </p> <p>Can you please sort this out!! This is ridiculous </p>