Hair oil buy 1 get 1 free magic oil price of R400

I have come across this store on tiktok and ordered a buy 1 get 1 free hair oil Haven't heard anything about my order only stating no delivery date ever since I placed the order on the 20 October I sent emails to no avail , no customer service

I got ****med with this company ,I just want people to know not to fall in this trap , do not buy anything from this store .