Zara online, never again

Never buy from Zara online. Made a purchase, told it would be in store on 1/11/2024. Went to Sandton 2/11/2024 only to be told I must wait for an email to confirm the items were ready to be collect d. Never received an email. Went to store to try my luck and the order was ready 8/11/2024. I Will never purchase from Zara online again