Zara manager, Carlos, should NOT have a job. Any job.

Apart from absolutely no service, which is kind of expected but unfortunate,

Your manager, Carlos, at your V&A waterfront branch does not deserve a job.

When people asked him nicely to assist by adding an extra teller to the tills, the man had an actual ***** fit at the customers on the floor. Performing like a child. Litera

He then refused to give out his name, and after throwing his tantrum and treating the customers in the most awful “*****y” way, he physically held up a “speak to the hand sign”, and stomped off to the back office in the middle of a very decent request from customers. It was incredibly embarrassing that a grown adult with the cognitive ability to self-regulate would behave like this, never mind behave like this at work.

In addition, his breath absolutely hones. Which is something that needs to be addressed when in the service industry. He wasn’t even speaking to me and I could smell the putrid stench.

Carlos should probably be on performance review, if not fired.