JN
Juliet N

1 reviews | Active since Jul 2020

30 Jul 2020, 11:29

ZARA Customer Service.

Did my first online purchase with ZARA. What you need to be aware of ... exchange policy is for 30 days from the date of the purchase. If it is delivered a week before the due date to exchange due to COVID issues on their side it becomes your issue. I received numerous emails from them thanking me for my patience while waiting for delivery. But they won't allow an exchange or a refund on a garment that is too small when I only had a few days with the item. Absolutely disgusting service and I would not suggest buying anything online with them

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