Zara Clpthing Waterfront - Non-Delivery of goods, Refund request still ongoing - no feedback

Its absolutely disgraceful that you can treat customers legitimate complaints like they mean nothing.

I (Maxseen McCarthy) have been trying firstly to get the rest of her order delivered for months now and after no feedback or lack there of, her request for a refund has been discarded with "we will get back to you".

Because I see no means to resolving this, I have now turned to social media as well as Hello Peter to get the refund processed and hopefully give everyone an idea of the poor service and absolute disgraceful management of a problem.

I feel if you running a company, the same service you deliver day in and day out with sales, you should pay the same and equal attention to the issues.

Sadly disgusted with the service and despite her best efforts via email or telephonically there has been absolutely no progress.

So this needs to be taken further.

I look forward to a real, and not automated response. All the details are available and would appreciate that this matter is dealt with swifty.