Zara bad customer service

Extremely bad customer service at Zara mall of Africa,Zara Sandton and Zara menlyn. The staff is *********** and the store rules are not online with South African consumer act. This store need to be reported to the relevant minister and review their stay in SA. We cannot beg for a good service, it is my right to receive good service. Zara has no clue. The staff set aside clothes for their families,friends at the expense of a customer. The window dressing rule can Zara explain that? As I don't understand why the customer suffers at an expense of a doll that can be dressed and undressed. Today I'm extremely sad at the worst extent that Zara treats south Africans. We are not barbaric, we are not armetures we deserve the respect and good service. When is Zara going to implement ISO9001:2015 Quality management system? Because you have zero customer service. Please learn from stories like Woolworths who respects and takes serious their customers. At Zara the attitude is take it or leave it as they have loads and loads of customers. Please stop treating us like dogs it unacceptable and will tackle this matter politically.