Useless service

2 weeks to deliver a local order? That kind of service in this day and age is totally unacceptable.

I placed an order on 30/03/2022 and was told that my order would be delivered by 8April. On 7 April I get told that the delivery date has changed to 12 April. I contact zara to find a solution as I am emigrating on Monday but my ordered is scheduled to be delivered by Tuesday. After Monday this order is completely useless to me. I asked for the order to be cancelled and they tell me they cannot. How can you tell me that it’s ok for you to hold onto my money as well as my product and I as the customer am left with no solution? I expect urgent action in this. This has left such a bad taste with me that I don’t even want my order anymore. It’s disgusting that you think it’s ok to dictate what happens with my money. Zara sort this out immediately