Unjust and Unfair Return Policy and Horrible Customer Service

Their 30 day return/exchange policy is shocking. It starts from date of delivery, which reduces your changes down to 3 weeks. Over December, when we had to stay at home due to increased number of covid cases, they decide that a day late was too late to do an exchange, never mind a refund. I get a blanket 'read customer' email with a screen shot of their policies.