Terrible Service

Terrible Service @ Zara Waterfront. I called to find out if the had a size in a certain shirt & they said it’s sold out but when I went to the store, there was a whole rail of the shirt. I asked in store if they have a size 37 in a heel & they checked & said “ There system says there is 1 so it must be somewhere in store “ @ this point I just walked out of the store