Service is Service

My cousin and I, stepped into Zara Sandton City on the 4th of August 2020, between 5:30PM and 6PM. The idea was to purchase a men chino, whilst looking for the item and reaching for the garment were stopped by the security guard not to touch the garment seeing that the clothing was nicely folded. The sales consultant then responded only he can touch it, seeing that store was about to close. I was put off by this, I most probably would have purchased the item but because of ZARA staff that has a leak of customer centricity and potential customer profiling , ZARA lost a customers. I advised the gentleman whom has helped me that, him at the security guard made me feel very unwelcome and I would rather not purchase from Zara anymore, that’s not how one treats a customer. I have shopped at Zara for many years for my wife , kids and I. That very small incident plagues me not to purchase any clothing item from Zara for any of my family nor refer anyone. Now I know that your company is world renowned but service is service, it is for that very reason why your founds started this company. Please team ZARA, service us colored people like you service affluent white and black customers, our money is the same color. As much as I