Service?

<p>I, as a principle, would not typically buy from Zara due to the quality of the clothing, and the over-pricing in South Africa. On the one occasion that I did purchase an item I did not fit the garment on in the store and asked if I could swop it if the size was not suitable. Within the 30 day limit I returned for a larger size. I had the slip, and the swing tag was still attached to the item. To my horror the swing tag number and the purchase slip number were not the same, although the price was the same. Who checks the details of the swing tags and receipt slips, aside from the pricing? The customer consultants imp**** that I had purchased another garment and was trying to swop out the incorrect top. Not only am I insulted that I would be accused of this, but the individual who had dealt with me - Mokoena - treated me very unprofessionally. I now still have a garment that does not fit, and this is due to Zara's own system problems, or perhaps staffing problems. I am truly disappointed with the one and only time that I purchased anything at Zara, and have recommended to others that they do not purchase from this store in order to avoid poor quality clothing and being treated like a ******** in front of customers.</p>