MM
Mihle M

1 reviews | Active since Jul 2019

01 Sept 2019, 17:17

Return

I was at Zara Tyger valley to return a dress that I had bought last Thursday, a colored cashier asked me if I had worn the dress and I said the dress was worn when I was fitting it on the day of purchase. She continued to say that she cannot take the dress as it did not come in the same condition as it was bought cz it has some odour which she was implying I was smelling. This was a very atrocious customer service received from one of the most elegant boutique. The dress is exactly as it was when it was purchased on Thursday the tag and the slip is there, I'm sure if it was a white customer returning it she would have done the return, I'm extremely livid about their service.

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