Refused to accept goods and refund me my money

My wife bought a top for my daughter and paid by debit card. When my daughter saw the item of clothing, she did not like it and my wife went back to Zara to return the item for a cash refund. That's when we were treated like *********!!! Firstly they refused to take back the item as the washing instruction label was missing. We were accused of cutting it off and they would not give us our money back. The attitude of the so called store manager was absolutely disgusting.<br> <br> So here is the deal. You have 3 days to respond to my email to return your goods and to pay my wife back and apologise to my wife for your store manager's poor attitude. Failing to do this WILL force me to take action against Zara, ie an anti Zara campaign outside your store, an anti Zara campaign on all social media platforms (facebook, twitter, etc..) as well as me lodging an official charge of defamation of character at my local police station and handing this matter over to the CPA and an attorney.<br> <br> Your choice!!!