POOR CUSTOMER SERVICE

Quite an unfriendly customer service experience at ZARA MENLYN. Firstly,just because we might look young,it does not mean we should be treated as less paying customers. (and i am not making this about age). There was a certain young lady she is so ill mannered,rude and untidy and thinks less of customers. We were very kind and polite,and we had greeted her first before asking a question. We had seen a certain trouser a few days ago and we could not find it so we asked the lady whether the trouser is still there or not,and her response was rude and defensive and she told us we do not know what we are talking about ,so we went to the fitting department and found a male assistant who was kind enough to assists and surprisingly found the pants for us in the store room. And it seems like there were managers in front of her who did not reprimand her at all,who did not feel the need to intervene. Unfortunately they do not wear name tags. WE URGE YOU TO TAKE THIS MATTER INTO CONSIDERATION AS SHE HAS MADE SHOPPING FOR US SO UNPLEASANT!!!