PATHETIC SERVICE

<p> “yesterday at ZARA cresta mall my friend and I went to shop since they have that 50% off sale, to our surprise when we go to the till with two sweaters(put the pic) which were priced R339.00 we were told no we cant get half of 339 as it was priced incorrectly and we have to take it with the correct price which was not on the sweated. When the teller called her manager Thuli who was worse than her showed no interest or whatsoever in helping us and we had to take the items back. Now is this how zara runs their business with no customer service ethics, the same manager Thuli about 2 weeks ago when I went to buy the shoes and couldn’t find the shoe, she checked on the pdf phone that they use and told me it was available in the store but couldn’t get the shoe for me because it was not yet packed and she was going to call me when the shoe is out, 2 weeks passed without her calling back. I want to know if this is how you treat your customers at ZARA so I can distance myself from your shop. And just so you know if a customer gets an item with whatever price its on he/she is supposed to get it, then you deal with your staff that priced it wrong.</p>