Nightmare at Zara

Horrible, horrible experience at Zara. By all means have a sale but really - you know there will be hundred times more people in the store. Get more paypoints, train your lazy, unpleasant staff, have baskets or bags for shoppers to put potential purchases in. Make the customer your focus, make the shopping experience pleasant. My granddaughters and I stood in 40 minute line to pay today , carrying at least 20 items each. The staff were rude and unhelpful. Shopping anywhere except at Zara, at all your competitors is such a better experience all round.