HORRIBLE SERVICE EVER

If it was possible to even give them -1 I would. I've never been disgusted by a service provider who lacks communication as this brand here "ZARA SOUTH AFRICA"

I placed an online order 26/05/2021 and eexpected delivery was to be 04/06/2021, great and well. The items bought are suppose to be a birthday gift to my partner. I've been chatting with "grace & Craig" on their ZARA app chat box who told me on both occassions that I should receive my order no later than the estimated date. To my surprise, today the 3rd, a day before I'm suppose to receive my order, I get sent an email of a new delivery date only being 08/06/2021. Only next Tuesday and the birthday is on the 4th.

The inconvenience and lack of communication from this provider is pure bull. Who has to wait a full 2 WEEKS for a delivery that was/is suppose to take 4 - 7 days at the most according to their website and app. HORRIBLE EVER!!!!