BM
Buhle M

1 reviews | Active since Jun 2011

11 Apr 2016, 14:33

Bad Service from Manager

It is very revolting that such a global brand can have poor and unprofessional managers in their store! I visited Sandton on 08 April 2016 at 19h30 when I picked a winter scarf from the shelf with a price tag of R119. I then proceeded to the till to make payment. Collen Potjhana told me that the scarf is R339 and nothing less. He called the manager to inform him that the price tag and the price on the system for that particular scarf do not match, but John, the manager informed me that he will never sell it to me for that price of R119 reflecting on the tag attached to the scarf. He said that R119 was a sale price and that the scarf is no longer on sale so I must deal with it and pay R339 if not then he will not entertain me. He was rude and clearly does not know of Consumer Protection Act. I took pictures and voice recorded them. I will be lodging a complain with Consumer Protection Act about this revolting behaviour. I am very disappointed!!!

0
Replies (0)